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Shipping & Returns

SHIPPING CHARGES

Shipping charges are normally the actual cost of shipping by carrier. If the item(s) is large, unusually shaped or otherwise difficult to package, there may be a small additional charge.

We are able to ship almost anywhere worldwide, however we will contact you and offer you an alternative or refund your order if we are unable to ship to your location.

SECURITY

All orders are reviewed for fraud or fraudulent patterns. Any orders that are deemed fraudulent will be canceled without notice and may be prosecuted.

Any order that is to be shipped must have a valid phone number or it may be canceled.

We have the right to cancel any order.

RETURNS, EXCHANGES & REFUNDS

All items must be returned to Noguska within 14 business days of purchase date. This includes damaged or defective merchandise.

All returns and cancellations are subject to a 15% restocking fee of total cost minus shipping due to inventory control (shipping & return shipping is non-refundable).

Service-time, downloaded software, add-ons, features, extensions, modules, activation-codes or printed materials such as instructional or training manuals, etc. are non-returnable.

Any items marked as special order items are non-refundable and non-returnable due to availability. Please contact the manufacturer for repair or replacement.

All refused, undeliverable, or returns without an RMA number will also be subject to a 15% restocking fee of total cost minus shipping.

In order to return or exchange an item you must email (npsales@noguska.com) Noguska to request an RMA number.

Any item returned without invoice and an RMA number will not be refunded/exchanged.

OTHER INFORMATION

Orders are normally shipped within 2 business days. Unusual circumstances may require additional processing time.

Pictures are for illustration purposes only. The shipped item will be technically correct but the graphics may differ slightly.

OEM and refurbished hardware items may not include manuals or software for the item and may be in alternate packaging.

Some products may be substituted by us or our distributor for the closest item available or newer model. Customer will be advised of this change prior to shipping.

All International customers will be responsible for customs fees. If the shipping company is unable to collect the customs upon delivery your credit card will be charged.

All logos and trademarks belong to respective copyright holders and they are displayed for informational purposes.
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Customization Consulting

Customization Consulting
$99.00        $125.00