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Live Phone Support - 10 incidents
This support selection covers live NolaPro support services via phone or web chat for 2.5 hours.

With a typical help call averaging 15 minutes, this package can fulfill up to 10 live support incidents.

It also provides a higher response time and savings over standard ad-hoc support.

Examples of services included are:

  • Accounting-related help
  • Configuration setup
  • Emergency problems
  • "How Do I?" questions
  • Installation assistance
  • System diagnostics

    Once signed up, we will keep a running tab of your contact with us, deducted in increments of 15 minutes.

    This plan is not limited to an individual -- it covers all personnel in your company.

    NolaPro Support Specialists are trained to deal with both basic and complex issues, however due to the expertise required for customization consulting, 3rd party application integration, or implementation into a specific industry, guidance from a NolaPro analyst or developer may be required.

  • This product was added to our catalog on Friday 16 September, 2011.

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