This is our annual premium support package, good for one (1) full year of unlimited
email support for everyone in your organization from the date of purchase.
You will get answers directly from NolaPro technical experts and accounting specialists to help you keep NolaPro running flawlessly to help maximize business stability and growth.
Note that email support covers routine accounting procedures, issues with using the software, and general use questions. It is not intended to serve as a means of consulting for database analysis, software integration, development, customizations, server issues, bookkeeping, auditing or as a substitute for adequate training.
Support for these types of inquiries are available with our analysts or developers on an ad-hoc basis at a discounted consulting rate. Please contact us for more information.
Turnaround time for email support is usually within one (1) business day, although you'll quickly find that attentive responses within hours or even minutes are not unusual!
Check out this recent customer response from Van:
"I think this is a great idea. You folks have done a good job putting this system together and it is the only one of it's kind that is online and free that I could find. Quickbooks can't do what I just did with your system online. So I am happy to contribute, and you will see I paid for a 1 year support package."